Shipping policy

IS SHIPPING FREE?
Yes, we offer free shipping on all orders within the United States.

HOW LONG DOES IT TAKE FOR MY ORDER TO DISPATCH?
We require 1 to 2 business days to process and dispatch your order. Our daily cut-off time is 1:00 PM.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Typically, orders take 8 to 12 business days to arrive after they have been dispatched.

CAN I TRACK MY ORDER?
Yes. Once your package is dispatched, you will receive an email containing the courier details and your tracking number, allowing you to follow your order.

CAN I CHANGE MY ADDRESS?
Please contact us at support@getsnoozi.com immediately if you need to change your address. This must be done before your item has been dispatched.

DO YOU DELIVER OUTSIDE THE UNITED STATES?
No, we currently ship exclusively to the United States.

WHERE DO YOU SHIP FROM?
We are committed to offering our customers the best price and service. To achieve this, we ship from our various international warehouses across Europe and Asia, depending on available stock.

IMPORTANT NOTICES:
Please note that tracking numbers do not always update in real-time and display delays can occur.
Please understand that delivery times can occasionally be delayed due to events outside of our control, such as severe weather or carrier disruptions.
We are not responsible for any customs fees (though these are rare for U.S. orders). By purchasing a product, the customer automatically agrees to accept and pay any potential customs charges.
For any further assistance, please email our customer support team at support@getsnoozi.com.